Shipping Information

Do you ship orders to My location?

We ship to the locations listed below:



Aland Islands, Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Canary Islands, Croatia, Cyprus, The Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Great Britain / United Kingdom, Greece, Hungary, Iceland, Ireland, Isle Of Man, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, Vatican City

From Our Fulfillment Center :

Spanish facility :

Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain, 

Latvian facility:

Lidostas parks, Marupes novads, Latvia LV-2167



North America : 

United States , Mexico

From Our Fulfillment Center :

11201 Ed Brown Rd, Charlotte, North Carolina, 28273



North America : 


From Our Fulfillment Center :

3500 Laird Rd, Mississauga, ON L5L 5Y4, Canada




Australia, New Zealand

From Our Fulfillment Center :

Apparel Orders

40 Tanimbla Street, Kedron, Queensland 4031, Australia 

Non Apparels Orders

338 Albert St, Brunswick VIC 3056, Australia 



Asia ;


From Our Fulfillment Center :

817-3 Komiyaji, Shinwamachi, Amakusa City, Kumamoto Prefecture, 8630101 Japan.




How we ship your orders :



Will I get my order in one shipment?

No, not always. We may split an order into multiple shipments for the following reasons:

Product packaging. Some of our products are individually packaged to protect their shape and provide extra cushion and durability. The products we’ll always ship separately are:

snapback hats, trucker hats, dad hats/baseball caps, and visors





pillows with stuffing


framed posters


bean bag cases

keychains and pet tags

water bottles


Fulfillment location. In our Product Catalog, you’ll see that we fulfill products in multiple locations (e.g., USA, Europe), so if your order consists of products that have different fulfillment locations, we’ll ship the products separately.

Multiple shipment orders will have higher shipping costs than single shipment orders. See the final shipping costs at order checkout


What is the estimated delivery time and how is it calculated?

New Shiny Sun’s estimated delivery time (EDT) is our prediction of when an order could be delivered to you. The EDT is the sum of estimated fulfillment and shipping time. Think:

 estimated fulfillment + estimated shipping = estimated delivery time


Our fulfillment time average is 2–5 business days for non-apparel products and 2–7 business days for apparel products. When we calculate the estimated fulfillment time, we take into account the current order volume and our capacity.


The estimated shipping time is calculated according to our historical shipping data for deliveries to your area or selling region.


The estimated delivery time is just an estimate, it’s not a guarantee. You can receive the order past the EDT for reasons, like:


Issues with design files

Products being out of stock

Shipping-related delays like failed delivery attempts or service disruptions

We work our hardest to meet our delivery estimates. If you’re ever in a situation where you haven’t received the order and it’s past its estimated delivery time, please allow a few more days. If you still haven’t received your order, get in touch with us at  we’ll check your order status, and let you know how to proceed.


What should I do if it’s past the estimated delivery time and I still haven’t received my order?

If your order’s estimated delivery time has passed and you still haven’t received it, here’s what you do:


Wait a day or two. Shipments can get delayed for reasons we can’t predict. We understand it’s frustrating to deal with late shipments, but please remember that our estimated delivery time is just an estimate - it’s not a guarantee.

If you still haven’t received your order, get in touch with our customer support team. Let us know about your delayed shipment and we’ll check the latest delivery estimates to your location. Reach us by clicking the yellow speech bubble in the bottom right corner or email us at    


Transit Time for frequently Shipping Countries:

COUNTRY Shipping/ Transit  Time
Australia 2 - 5 Business day
Austria 3 - 5 Business day
Canada 2 - 5 Business day
Denmark 2 - 4 Business day
France 2 - 5 Business day
Finland 5 - 7 Business Days
Germany 3 - 6 Business Days
Greece 6 - 8 Business Days
Ireland 6 - 8 Business Days
Italy 5 - 7 Business Days
Japan 4 - 8 Business Days
Mexico 8 - 14 Business Days
Netherlands 2 - 4 Business day
New Zealand 4 - 6 Business day
Norway 5 - 7 Business Days
Portugal 6 - 8 Business Days
Spain 3 - 8 Business Days
Sweden 5 - 7 Business Days
United Kingdom (Great Britain) 2 - 5 Business day
United States 3 - 4 Business Days