PRIVACY STATEMENT

Privacy Policy

Last updated: August 17, 2026

At New Shiny Sun, we respect your privacy and want you to understand how information about you is collected, used, and shared when you visit our website, make a purchase, contact us, or otherwise interact with our store.

This Privacy Policy explains our practices regarding personal information collected through newshinysun.com.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with New Shiny Sun, we may collect information such as:

• Name
• Email address
• Phone number, when provided
• Billing address
• Shipping address
• Order and purchase information
• Product preferences and selections
• Customer-service communications
• Device and browser information
• IP address
• Website activity and interaction information
• Marketing preferences
• Information collected through cookies and similar technologies

When you make a payment, payment information is processed through our payment providers. New Shiny Sun does not necessarily receive or store your complete credit-card information.

2. How We Use Your Information

We may use personal information to:

• Process and fulfill your orders
• Arrange shipping and delivery
• Process payments and refunds
• Provide order confirmations and shipping updates
• Respond to customer-service requests
• Detect or prevent fraud and unauthorized transactions
• Maintain and improve our website
• Understand how visitors use our store
• Personalize your shopping experience
• Send marketing communications when you have agreed to receive them
• Comply with applicable legal, tax, accounting, and regulatory requirements
• Protect our business, customers, and website

We use personal information only for legitimate business purposes and as otherwise permitted by applicable law.

3. Shopify

Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products and services.

Shopify processes certain customer and store information in connection with checkout, payments, account functionality, fraud prevention, analytics, and other ecommerce services.

Shopify provides merchants with privacy-management tools, including privacy-policy settings, cookie controls, and data-sharing opt-out functionality.

4. Printful and Order Fulfillment

New Shiny Sun uses Printful and its fulfillment network to manufacture, fulfill, and ship many of our made-to-order products.

To fulfill your order, we may provide Printful with information necessary to manufacture and deliver your purchase, such as:

• Your name
• Shipping address
• Order information
• Product details
• Contact information when required for delivery

Printful processes personal information according to its own privacy and data-processing policies.

We do not provide Printful with personal information that is unnecessary for fulfilling or supporting your order.

5. Payment Processing

Payments may be processed through Shopify Payments or other payment processors available through our store.

Payment providers may collect and process information needed to authorize and complete your transaction, prevent fraud, and comply with financial regulations.

Their handling of your payment information is governed by their own privacy and security policies.

6. Cookies and Similar Technologies

New Shiny Sun and our service providers may use cookies, pixels, and similar technologies to:

• Keep the website functioning properly
• Remember preferences
• Understand website traffic
• Measure store performance
• Improve the shopping experience
• Support advertising and marketing
• Detect fraud and security threats

Some technologies are necessary for the operation of the store, while others may be used for analytics or advertising.

Shopify provides customer-privacy controls that merchants can configure for cookies and data sharing.

You may also be able to control cookies through your browser settings.

7. Advertising and Analytics

We may use analytics and advertising services to understand how customers interact with New Shiny Sun and to measure or improve marketing campaigns.

Depending on the services we use, these providers may process information such as:

• Device identifiers
• Browser information
• IP address
• Pages viewed
• Products viewed
• Purchases
• Interactions with advertising

If we use technologies that qualify as the sale or sharing of personal information or targeted advertising under applicable U.S. state privacy laws, eligible customers may have the right to opt out.

Shopify provides a dedicated data-sharing opt-out page for this purpose.

8. Email Marketing

If you choose to subscribe to New Shiny Sun marketing emails, we may send you:

• New product announcements
• Special offers
• Inspirational content
• Store news
• Promotions

We send promotional email only in accordance with applicable requirements and customer marketing preferences. Shopify specifically advises merchants to send promotional emails only to customers who have agreed to receive marketing.

You may unsubscribe at any time by using the Unsubscribe link contained in our marketing emails.

You will still receive transactional communications related to your orders even if you unsubscribe from promotional marketing.

9. When We Share Information

We may share personal information with service providers when reasonably necessary to operate New Shiny Sun.

Examples may include:

• Shopify
• Printful
• Payment processors
• Shipping carriers
• Email providers
• Analytics providers
• Advertising platforms
• Fraud-prevention providers
• Professional advisers
• Government authorities where legally required

We do not sell customer information in the ordinary meaning of selling customer lists for money.

However, certain advertising or analytics activities can be legally classified as a “sale” or “sharing” of personal information under some U.S. state privacy laws. Where those laws apply, eligible customers can exercise available opt-out rights.

10. U.S. State Privacy Rights

Depending on the state where you live and whether applicable legal thresholds are met, you may have certain rights regarding your personal information.

These may include the right to:

• Know what personal information is collected
• Request access to personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Obtain a copy of certain personal information
• Opt out of certain targeted advertising
• Opt out of certain sales or sharing of personal information
• Appeal certain privacy-request decisions where required
• Not be discriminated against for exercising applicable privacy rights

Not every right applies in every state or to every business.

Shopify maintains tools for handling customer privacy requests and U.S. state privacy requirements.

11. Your Privacy Choices

Where applicable, you may exercise available privacy choices through our store’s Your Privacy Choices or data-sharing opt-out page.

You can also contact us using the contact information provided below.

We may need to verify your identity before fulfilling certain privacy requests.

If you use an authorized agent to make a request on your behalf, we may request reasonable verification of the agent's authority where permitted by law.

12. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill orders
• Provide customer service
• Maintain business and accounting records
• Resolve disputes
• Prevent fraud
• Meet tax and legal obligations
• Enforce agreements

Retention periods may vary depending on the type of information and why it was collected.

When information is no longer reasonably required, it may be deleted, anonymized, or retained only as permitted or required by law.

13. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, online transaction, or method of electronic storage can be guaranteed to be completely secure.

Customers should also protect their own account credentials and notify us if they suspect unauthorized activity.

14. Children's Privacy

New Shiny Sun is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review the situation and take appropriate action.

15. Third-Party Links

Our website may contain links to websites or services operated by third parties.

New Shiny Sun is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party services you choose to use.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our business
• Changes to our website
• New service providers
• Changes to privacy practices
• Changes in applicable laws or regulations

The updated version will be posted on this page with a revised Last Updated date.

17. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, contact us at:

New Shiny Sun
Email: care@newshinysun.com
Website: newshinysun.com