Shipping Information

Will you ship orders to My location?

We ship to the locations listed below:

 

EUROPE:

Aland Islands, Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Canary Islands, Croatia, Cyprus, The Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Great Britain / United Kingdom, Greece, Hungary, Iceland, Ireland, Isle Of Man, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, Vatican City

North America :
United States , Mexico, Canada

South America : 
Brazil

 
AUSTRALIA & OCEANIA:
Australia, 

  
Asia ;
Japan 

 

 Where are your Fulfillment centers ?

 

Our Fulfillment centers are located at:

Charlotte, NC
11025 Westlake Dr 
Charlotte, North Carolina 28273

Dallas, TX
Office and fulfillment center
217 Wrangler Drive, Coppell, Texas 75019

Tijuana, Mexico
Camino Vecinal El Realito 12801, Tijuana, Baja
California, Mexico, CP: 22250

Toronto, Canada
Unit 3, 3500 Laird Road, Mississauga, Ontario
L5L 5Y4, Canada

Birmingham, UK
Antar 2 Headway Road, Wolverhampton,
West Midlands, WV10 6P.

Riga, Latvia 
Lidostas parks, Marupes novads, Latvia LV-2167

 Barcelona, Spain
Travessía Prat de la Riba, 91-95
08849 Sant Climent de Llobregat Barcelonail.

Amakusa, Japan
Partner facility

Melbourne, Australia
Partner facility

Brisbane, Australia
Partner facility

Rio de Janeiro, Brazil
Partner facility

.

What is the estimated delivery time and how is it calculated?

Our fulfillment time average is 2–5 business days for non-apparel products and 2–7 business days for apparel products. 

The estimated shipping time is 2–6 Business days.

The estimated delivery time is just an estimate, it’s not a guarantee.  

 

What should I do if it’s past the estimated delivery time and I still haven’t received my order?

If your order’s estimated delivery time has passed and you still haven’t received it, here’s what you do:

 Wait a day or two. Shipments can get delayed for reasons we can’t predict. We understand it’s frustrating to deal with late shipments, but please remember that our estimated delivery time is just an estimate - it’s not a guarantee.

If you still haven’t received your order, get in touch with our customer support team. Let us know about your delayed shipment and we’ll check the latest delivery estimates to your location. Reach us by clicking the yellow speech bubble in the bottom right corner or email us at care@newshinysun.com    

 

Transit Time for frequently Shipping Countries:

COUNTRY Shipping/ Transit  Time
Australia 2 - 5 Business day
Austria 3 - 5 Business day
Canada 2 - 5 Business day
Denmark 2 - 4 Business day
France 2 - 5 Business day
Finland 5 - 7 Business Days
Germany 3 - 6 Business Days
Greece 6 - 8 Business Days
Ireland 6 - 8 Business Days
Italy 5 - 7 Business Days
Japan 4 - 8 Business Days
Mexico 8 - 14 Business Days
Netherlands 2 - 4 Business day
New Zealand 4 - 6 Business day
Norway 5 - 7 Business Days
Portugal 6 - 8 Business Days
Spain 3 - 8 Business Days
Sweden 5 - 7 Business Days
United Kingdom (Great Britain) 2 - 5 Business day
United States 3 - 4 Business Days